SENATE RESOLUTION NO. 20

(By Senators McCabe, Mitchell, Rowe and Sprouse)



Urging AT&T to reevaluate its decision to eliminate 200 operator positions nationwide, including 36 positions from the Charleston Call Servicing Center.

Whereas, For 80 years, the AT&T Call Servicing Center has been in operation in the City of Charleston; and
Whereas, At the present time, the AT&T Call Servicing Center employs a staff of 134 people who have proven their dedication, efficiency and loyalty to their employer; and
Whereas, If a reduction is made at the Charleston Call Servicing Center, the number of employees would decrease to 95 employees and 3 managers; and
Whereas, The Charleston AT&T Call Servicing Center has always been a high-performance office and normally ranks at or near the pinnacle of all measurement categories; and
Whereas, Many dedicated and loyal employees of the Charleston Call Servicing Center have more than 20 years of service, but are not eligible for retirement; therefore, be it
Resolved by the Senate:
That the Senate hereby urges AT&T to reevaluate its decision to eliminate 200 operator positions nationwide, including 36 positions from the Charleston Call Servicing Center; and, be it
Further Resolved, That the Clerk is hereby directed to forward a copy of this resolution to Mike Armstrong, AT&T Chief Executive Officer; David Dorman, President of AT&T; the Governor of West Virginia; and the members of West Virginia's congressional delegation.